Floeter Music

Frequently Asked Questions

 

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How do I get permission for streaming your music?

We use ‘One License’ for streaming and recording permissions. See ‘One License Search Suggestions’ under the Resources menu for search hints.

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When will my books arrive?

Floeter Music uses the US Postal Service to deliver your books. Small orders (1-3 books) can usually be sent first class. Larger orders go media rate. Neither of those come with a guaranteed delivery date, but the post office does provide us with an estimated date. If you are in a hurry because you need specific music for a certain service, purchase the book and let us know what you need quickly, either in the order notes or by using the contact form, and we’ll send you a .pdf of the song. No need to panic, no need to pay for special services. (Due to copyright laws we can only do this for books published by Floeter Music.)

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How do you pronounce Floeter?

We pronounce it like Flayter.

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Are any of your songs in two different books?

No! I hate to buy a book and then find out that some of the songs are duplicates from other books. There are no duplicates in my books, although sometimes I use a melody more than once. For instance, I have a version of PICARDY for organ, for piano and also for solo instrument, but they aren’t identical.

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Can I pay with check?

Our website currently only accepts credit cards or PayPal accounts, but if you’d rather send a check or money order, we will work with you. Use the Contact form to tell us what you’d like to order and we’ll be in touch with further instructions.

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I don’t have a PayPal account. How do I pay?

You don’t need a Paypal account to place an order with us – it’s just that the PayPal folks process our credit cards for us. They make sure that your credit card information stays safe. We actually never have access to any of your credit information. This provides a very secure shopping experience for our customers. When you click on the PayPal button at the end of checkout, you can specify the credit card you want to use. In the rare case where PayPal is just not working for you, go to the contact menu and select Pay via Square. This allows you to pay with credit card using the secure Square payment.

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If I was going to buy one book, which would you suggest?

“Heaven Is My Home” – While it was written specifically with funerals in mind, this provides music that can be used throughout the year, especially during communion.

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What is your in-house hymnal?

Christian Worship:Hymnal

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I belong to an LCMS congregation. Do you have anything the works well with my hymnal?

Yes, check out my “Piano Stylings” series. Concordia Publishing House publishes this series of books for me and, while the pieces are chosen to work across denominations, they are especially matched with your hymnal.

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I have piano students who are at an intermediate level of playing. What book do you suggest for them?

Check out my “Short and…” series, starting with “Short and Sacred”. Each of the pieces in this series can be played in about 60 seconds, which means that they are usually a page or two in length. One of the challenges of being an intermediate player is that the songs get long and can take a month to prepare. So preparing a student to play for Advent, means that they are starting in October. And for Lent, they are starting in the Christmas season. Hopefully a student can start their music much closer to performance and be well prepared.

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I’m not very good at piano. I do OK at organ. Can I handle your books?

I intentionally compose for the late intermediate or early advanced player in mind. If someone is able to play for church, they will probably be able to all of my books. Accessibility is a hallmark of my playing. More and more, our church musicians are being pulled in so many directions.   They feel guilty if they aren’t at church practicing. And then when they are at church practicing, they feel guilty they aren’t home with their families. They want to do a great job for their congregations. The answer is well crafted pieces that sound awesome and that have the melodies in the forefront so the congregation can hear them.

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Do you have anything for children?

Yes, check out my Hymns for Young Hands These are intended for piano students that are able to read notes on the staff.   For most students, this is after two months of lessons. So a child that started lessons in September can be ready to play hymns by Christmas.   The Early Elementary books feature a duet part for the teacher, parent, sibling or another student to fill out the harmonies and make the piece sound very grown up. This is a graded series so there are three books at the Early Elementary level, followed by one at the Elementary level (after about a year of lessons), and then Late Elementary (after about two years of lessons). As supplemental books, it is good to keep them a little on the easy side to encourage the students to play for church or chapel often.

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Do you sell your mailing lists?

Never!

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When I download a file, there is a question about ‘sign up to get email offers’? What does this mean?

We don’t sell or share our mailing list with anyone. If you request that you don’t want sign up to get email offers, then we don’t add you to our mailing list. You will not receive any email from us – unless you have purchased something. We occasionally offer free shipping or discounts on new releases or we announce that a new book or free download is available.   If you are interested in receiving those occasional emails, you can always request to be added through the Contact part of our website.

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I’d like to order a book as a gift. Is it possible to have Valerie sign it?

Yes, that is easy because Valerie packs all of the orders herself. When you place the order, make the request in the “Order Notes” box.

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What’s the easiest way to see what will match my hymns for next weekend?

Under the “Home” menu, there is a Hymn Database option. This will give an alphabetical listing of all the hymntunes Valerie has arranged. So look for the hymntune of each of your hymns and use the Hymn Database to find what books match.

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I’m not playing for church anymore and would like to not receive your emails. What’s the best way to cancel?

At the bottom of each email there is an “Unsubscribe” button. If you click that, your name will be removed from the list.   This is the best way. Please do not report the email as spam, as this results in complications with the whole email list. Just click “Unsubscribe” and your address will be removed. You can also contact us through our website.

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I had a problem with my order. How can I get this resolved?

Valerie packs up each order and always wants you to receive what you order. She will make any necessary corrections. You can contact her through the Contact form on the website.

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I made a mistake when I placed my order. Is there any way I can return a book?

Valerie wants you to be happy with your order and knows that sometimes people make mistakes.   Contact her through the Contact form on the website and she’ll work with you to reach a happy conclusion.